Support and community

If you encounter issues integrating the Pushwoosh SDK, have questions, or suggestions, you can reach our support team in three ways:

• Use the web widget on the Pushwoosh control panel.
• Submit a request via the web form.
• Open a ticket in the GitHub repository.

After submitting a ticket, the following process will occur:

• A dedicated specialist will be assigned to your ticket and guide it from start to finish.
• You will receive an initial response within 24 hours. Additional questions may be asked to better understand your issue.
• If your ticket concerns a bug or problem, most issues are resolved within 1–2 weeks.

P.S

• Tickets with a reproducer attached are given high priority and are addressed first.
• Crash-related issues are prioritized and will be addressed as soon as possible. However, to proceed, we require a complete crash report.

To create a ticket via the web widget:

1. Log in to the Pushwoosh control panel.
2. Click the Help button in the lower right corner.
3. Fill out the form and submit your request.

To create a ticket via the web widget:

1. Go to the Pushwoosh Support page.
2. Fill out the form and submit your request.

To create a ticket via GitHub:

1. Select the repository related to your question or suggestion.
2. Choose the type of issue: question, bug, or feature request.
3. Fill out the template and submit the ticket.

• iOS
• Android

• React Native
• Cordova
• Flutter
• Unity
• MAUI
• Expo

• macOS
• Windows

• visionOS

If you’d like us to handle the SDK integration for your project, our team is here to help with a full integration service.

1. Go to the Pushwoosh Support page.
2. In the Subject field, specify: “Request for integration”.
3. In the Description field, explain what you want to integrate and attach source code.
4. Submit your request.

The cost of integration starts at $300 per project and may vary depending on specific requirements. This is for informational purposes only and does not constitute a formal offer. The final price and timeline will be discussed individually, but in general, integration takes 1-2 weeks. We reserve the right to decline integration requests at our discretion